Our latest annual report celebrates an incredible year including New Year’s Honours for two of our leadership team and the introduction of a new workforce that’s having so many positive impacts in our clinics.

The Total Healthcare 2024–2025 Annual Report looks at our role in enhancing primary healthcare services, addressing community medical, psycho/social health needs and advocates for better integration with secondary care.

CEO Mark Vella notes the PHO has proven its capacity and capability to deliver what is planned for primary care but could do so much more by being able to deliver extensive outpatient services in the community.

Our GM Kate Moodabe and Tāmaki Health chief nursing officer Philippa Jones describe how the innovative introduction of healthcare technicians has been a key enabler of positive changes in clinics. They are trained to perform a wide variety of healthcare tasks including wound checks, diabetic foot checks, HPV self-testing, heart checks including onsite blood draws, immunisations and recalls.

The Wellness Support Team reports on how it has expanded access for priority populations, deepened integration in clinics, grown its specialist workforce and embedded culturally responsive practice across all service lines.

Our highlights stories include: the PHO’s introduction of point-of-care Strep A testing that gives results to patients in minutes, our support for new South Auckland retinal screening in the community, and national recognition for the PHO’s leadership in the 2025 King’s Honours.

Read the Total Healthcare Annual Report 2024–2025.